Refund Policy

Last updated: 12 August 2026.

1. Merchant of record

Subscriptions are sold through Paddle.com as our merchant of record. Refunds and cancellations are handled in accordance with Paddle's refund policy, which governs purchases made through Paddle.

2. Refunds

If you believe you are entitled to a refund, please contact us at [email protected] within the time allowed by Paddle's refund policy. Paddle processes any approved refund to your original payment method.

We aim to resolve refund requests promptly. No refund is available for services already fully delivered, except where required by applicable consumer law.

3. Cancellations

You can cancel your subscription at any time from the billing settings in your account. Cancellation takes effect at the end of your current paid period; you keep access until then.

Who we are

The gist service is provided by GEZI INTELLIGENT TECHNOLOGIES LIMITED, a company registered in Uganda.

Registration No.
80044350199088
Tax No. (TIN)
1058997935
Registered address
Akamwesi Mall, Room WW 06C, Kyebando, Kawempe Division, Kampala, Uganda
211500 Kampala GPO

See also: Terms, Privacy Policy, DPA.